We want to give you an update on the COVID19 situation and share how we are approaching the events unfolding throughout Singapore, Malaysia, the region and throughout the world.
IMPACT ON VISITATIONS
As of now, the guideshop will remain open at the usual listed hours during this time. But we highly recommend you make an appointment with us before visiting so that we can prevent over crowding in the Guideshop. Walk in visitors will be assisted with filling in a contact form to facilitate contact tracing. We will unfortunately have to start turning away customers if we are already assisting 3 groups of visitors.
IMPACT ON EXISTING ORDERS
Deliverability and punctuality are qualities that we value highly and we work hard in meeting delivery dates for all orders. When we can’t meet a deadline, our approach is always to take the initiative to work with customers on how we can assist before their orders can be delivered.
There is no difference this time: we have swiftly contacted customers whose orders have been impacted by recent lockdown restrictions. Fortunately, these impacted orders only make up of a small set of our orders as of now. We will continue to monitor the situation and adapt quickly to new information.
We understand if you have an existing order with us and are concerned. We want to assure you that we are here for you, do please contact your product consultant or the office at 6969 0800 if you have any questions about your order.
IMPACT ON NEW ORDERS
We source from a diversified range of material sources and work with different factory partners. This has ensured service continuity since the beginning of this crisis. During this period, the full range of our materials may not be available for selection for your furniture project but we will be able to offer various solutions so that we can strive to meet your requirements and preferred delivery dates.
IMPACT ON ENQUIRIES
Please still send your project enquiries to us! We can still answer your questions through various online platforms:
These are truly unprecedented times and our hearts go out to everybody who has been impacted by COVID-19. In the meantime, please please consider supporting local as this will be truly challenging times for small independent companies.
Blafink Team, 19/03/2020
Lengthen it. Shorten it.
configure. configure. configure.
dress it up.
place & enjoy.
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110 LOR 23 GEYLANG #02-09
T: +65 8750 6522
E: care at blafink.com
For strange hours and public holidays,
call +65 8750 6522 in advance to make an appointment